MVI Sales Lead Manager offers multiple ways that you can get the support that you need. Purchasing MVI Sales Lead Manager automatically includes the Standard Support level for technical issueresolution by email, online chat , manuals and FAQ sections of the site.
We also offer telephone support from 8:00 AM – 6:00 PM EST Monday – Friday at an additional charge. Telephone support may be purchased on an as needed basis at an additional $85 per incident.
Email support email@example.com
Average response time 2 hours. All inbound emails are queued, measured in severity, assigned a case, and tracked through completion. The email response offers an effective channel to communicate directly with the MVI Sales Lead Manager experts.
Average response time 4 hours. Best option for those clients that have lost Internet connectivity.
Available 8:00 AM –
6:00 PM EST Monday – Friday
877-633-9536 ext #319. Telephone support may be purchased on
an as needed basis at $85 per hour.
Documentation: MVISLM User Manual